Reach the right team with the right details.
For faster investigation, include your merchant code, transaction or settlement ID and the exact issue. Never send passwords, OTPs, UPI PINs, card PINs or CVV.
support@uniweb.co.in
Account, KYC, payment, refund, settlement and dashboard assistance. Signed-in merchants should use a Portal ticket for an auditable thread.
admin@uniweb.co.in
Commercial, partner, compliance and formal administrative communication.
+919837456654
Use email or a support ticket for sensitive or evidence-based cases so supporting records remain attached.
Company contact details
Response and escalation
We aim to acknowledge normal support requests within one business day. Payment and banking resolution time can depend on external partners. If a case is unresolved, reply on the same ticket with the existing reference rather than opening duplicates.
Abdul Barik
Designation: Managing Director / Grievance Officer · Uniweb Technologist PVT LTD
Email: support@uniweb.co.in · Phone: +919837456654
Write “Grievance” in the subject. Include merchant code and payment/settlement ID. Acknowledgement target: 48 business hours. Escalation if unresolved after 7 days: reply on the same thread.
Tell us how we can help.
Provide enough information to identify the case, without including payment credentials.
Security or privacy concern?
Mark the subject clearly and avoid sharing secrets. For a suspected account takeover, change your password and rotate exposed API credentials immediately.